Innovation & the customer experience

Esker is dedicated to providing an excellent customer experience and strengthening the trust they place in our cloud platform.

99.9%
Average uptime of Esker’s cloud platform
9%
Percentage of annual revenue invested in R&D
+70.36
Net Promoter Score (NPS) score

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Customer Experience
Dedicated Customer Experience teams in all Esker locations worldwide ensure a successful adoption and effective best practices for solution users.
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Partner network
Esker and its global network of partners continue to innovate in order to provide companies with the broadest possible services, covering all aspects of order-to-cash (O2C) and source-to-pay (S2P) financial processes.
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Security & data protection

Protecting customer data from internal and external threats

Esker’s cloud platform (Esker on Demand) obtained the ISO 27001 certification for Information Security Management Systems (ISMS). In addition, Esker requires those vendors interacting with the platform to complete a security evaluation and provide ISO27001, SSAE 18, SOC1 audit reports or certificates.

ISO 27001 certification for all cloud platform activities
0 complaints for non-compliance with GDPR
99.9% of staff trained in security and data protection

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Impact of Esker solution implementation

Decreased fraud risks
Empowered staff with sense of purpose
Reduced carbon footprint
Responsible supply chains

"Esker has helped us demonstrate to our customers the substantial value of process automation. We've also successfully engaged them to join us in reducing our environmental footprint and empowering our teams."

Sylvain Calviac, CFO, ISEKI France S.A.S