AUTOMATED PROCUREMENT SOFTWARE

Smart procurement solution to faster, consumer-friendly experience

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Your dream e-procurement experience just came true

Esker's cloud-based automated e-procurement software optimises spend requests and goods/services ordering. What does that mean? It means that every spend request gets the required authorisation and every invoice is matched with a purchase order (PO). And, with its ability to interface with a variety of users in different company departments, the e-procurement cloud-based solution makes user adoption ridiculously easy.

  • Improved budget controls & follow-up via real-time analytics

  • More accurate & streamlined cash flow management

  • Increased fraud prevention, discounts & compliance

 

Track and search spend from beginning to end.

Spreadsheets are good for a lot of things, but performing real-time budget follow-up isn't one of them. That's where Esker’s end-to-end e-procurement software steps up to the challenge. Every transaction — from request to receipt of goods or services — is tracked, enabling full reporting on requisitions, items purchased, orders processed and payments made.

PROCUREMENT MANAGEMENT SYSTEM

DASHBOARDS WITH BUILT-IN KPIS

Esker's end to end e-procurement software allows you to enjoy all the benefits of digital procurement such as includes customisable, user-friendly dashboards to:


  • Manage daily tasks

    and organise priorities


  • Monitor productivity

    and reward top performers


  • Spot problems & opportunities

    as soon as they arise

 

 

 

Approve and process requisitions with unmatched speed and precision.

Thanks to an automated approval workflow, the correct level of authorisation is always applied to each request and spend is within the agreed-upon budget. Esker’s e-procurement system users are also granted access to products from preferred suppliers, allowing the purchase to be in-line with company procurement policies (no more maverick buying!). Additionally, requesters get the items they want from a catalogue of approved items in the required timeframe. The buyer can acknowledge that the approvals have been received, and complete the order in just a few mouse clicks.

Esker AnywhereTM

For managers who are out of the office, Esker Anywhere, Esker’s mobile application, enables them to approve purchase requisitions and review favourite KPIs and metrics anytime, anywhere.

See how it works

 

 

 

“I'm amazed at how user-friendly Esker's solution is. We were up and running in no time with very little training required. Thanks to Esker’s automatic three-way matching, we’ve eliminated manual processing and no longer need to maintain those Excel spreadsheets! It feels like everything is aligned now.​”

Production Manager, JCDecaux Hong-Kong Transport

Read story

 

Close all account payable cash gaps

Accounts payable often has to deal with the chaos caused on the front end, along with the bad reputation that goes with it. Companies can nip this in the bud with Esker’s automated e-procurement software — orders are all pre-approved, meaning every invoice processed becomes PO-based and is easily matched with the corresponding PO and goods receipt. Esker’s AI-driven smart procurement solution also cuts down on maverick spending, which can have severe consequences on a business’ bottom line.

Automating on the purchasing end also gives AP folks instant insights into what’s being spent, ordered and received so that they can track down missing invoices and book appropriate accruals. Now that's what we call strategic collaboration.

 

 

 

Procure-to-Pay:
Procurement software for buyer-supplier

Procurement professionals involved in the source-to-pay process who use Esker’s automated procurement software are empowered with greater leverage to negotiate price breaks, volume discounts and favourable payment terms. Esker’s self-service portal also benefits suppliers by accelerating onboarding, streamlining catalogue management, providing access to invoice payment status 24/7, and facilitating the fast resolution of exceptions and discrepancies — all resulting in a happier supplier base and improved B2B transparency.

Customise your identity

Brand your portal interface to match your company’s corporate identity! Customising our application with your own colours and logo makes it easy for your suppliers to identify your company.

 

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See what our customers say on Gartner Peer Insights

 

FREQUENTLY ASKED QUESTIONS ABOUT PROCUREMENT SOFTWARE

What is procurement software?

Procurement software is a cloud-based business solution designed to optimise spend requests and goods or services ordering. It ensures every transaction undergoes necessary authorisation and every invoice aligns with a purchase order (PO). This software enhances user adoption across departments, streamlines cash flow, and offers real-time analytics for improved budget controls.

Why do you need procurement software?

In today's fast-paced business environment, having efficient and transparent procurement processes are paramount to navigating the complexities of supply chain management and achieving operational excellence. Esker’s digital procurement software provides a solution to streamline these processes, ensuring timely approvals, cost savings, and strengthened vendor relationships. It elevates transparency and efficiency, vital for managing expenditures and enhancing procurement strategies in a competitive market.

Consider the case of Swinburne University's Sarawak campus – previously burdened by manual, paper-based purchasing procedures, they faced challenges like prolonged delays, lack of invoice tracking, and vendor dissatisfaction. After adopting Esker Singapore's Procure-to-Pay solution, the campus witnessed a transformation. Their P2P processes were accelerated, manual data entry was reduced, and they achieved an impressive 80% in cost savings. 

Additionally, the system's cloud-based nature facilitated remote work, proving invaluable during challenging times. This case underscores the tangible benefits and adaptability of procurement software in diverse scenarios.

Delve into more details about how Esker improved Swinburne University Sarawak Campus’s procurement process.

How does procurement software work?

With Esker’s automated procurement software, orders are all pre-approved. Every invoice you process becomes PO-based and can be matched with the corresponding PO and goods receipt. The ease in this solution is driven by Artificial Intelligence (AI), and Accounts Payable can focus on their expertise without dealing with all the front-end headaches. Accounts Payable now have instant access to insights on the current spending and what’s been ordered and received. They can strategically collaborate to ensure all invoices are accounted for, and all accruals are booked.

It's noteworthy to mention that our commitment to innovation in the procurement domain has been globally recognised. In the 2023 Gartner® Hype Cycle™ for Procurement and Sourcing Solutions, Esker was highlighted as a Sample Vendor. This recognition not only validates the effectiveness of our procurement management system but also emphasises the importance of such technologies in the modern procurement landscape.

For procurement technology leaders, tools like the Hype Cycle offer invaluable insights, helping them understand the maturity and benefits of various sourcing and procurement technologies. By aligning with solutions acknowledged in the Hype Cycle, organisations ensure they are at the forefront of industry advancements.

View Hype Cycle for Procurement and Sourcing Solutions for more information.

How does the procurement software integrate with different ERP systems?

Esker’s procurement software exhibits robust integration with various Enterprise Resource Planning (ERP) systems, including SAP, Oracle, and Microsoft, enabled by open Application Programming Interfaces (APIs) and system "connectors". This seamless interoperability ensures unimpeded data flow across platforms, eliminating data silos. It facilitates real-time information exchange, streamlining processes and enhancing efficiency. Independent from specific ERP applications, it offers businesses the flexibility to connect as needed. The result is a comprehensive procurement management system that not only improves operational efficiency, but also supports informed decision-making by offering access to integrated, real-time data.

Beyond ERP systems, the procurement software also integrates with other IT systems like e-invoicing software provided by Esker. This integration ensures that businesses can manage their procurement and invoicing processes in tandem, allowing for a more cohesive and efficient financial workflow, reducing manual interventions, and ensuring timely and accurate data processing.

How does the procurement software track and search spendings from beginning to end?

Our advanced e-procurement system software meticulously monitors and records spending data from the inception of a purchase request to the concluding invoice payment. Its superior search capabilities allow users to retrieve in-depth spending data, fostering unparalleled transparency readily. This complete, detailed visibility of the procurement process bolsters strategic sourcing decisions, helping to identify potential savings opportunities. By providing a comprehensive picture of the procurement lifecycle, the system aids organisations in optimising spending patterns, managing budgets effectively, and ensuring fiscal discipline, contributing to improved financial performance.

How can the procurement software help with fraud prevention and compliance?

Esker’s procurement software employs robust security management system measures and automated approval workflows to minimise fraud risks. It also ensures compliance by maintaining comprehensive records of all transactions. The software's built-in audit trail functionality and configurable rules and permissions make it easier for businesses to adhere to internal controls and regulatory requirements.

How does automated procurement software improve buyer-supplier interactions and negotiation capabilities?

Esker’s automated procurement software fosters improved interactions between buyers and suppliers. It does this by providing a centralised management system platform for communication and negotiation. Our software's in-built analytics can highlight supplier performance patterns, helping buyers to negotiate better terms. This enhanced visibility and communication can lead to stronger, more collaborative supplier relationships.

How does the procurement software assist with the digital transformation of businesses' procure-to-pay cycles?

Esker’s procurement software is vital in the digital transformation of procure-to-pay cycles. Businesses can streamline their operations, reduce errors, and save valuable time by automating repetitive tasks and digitising paper-based processes. Our software's data analytics capabilities also provide actionable insights, helping organisations to drive continuous improvement in their procurement processes.

With our experience as a worldwide leader in cloud-based document process automation software, we help businesses of all sizes increase efficiency and deliver added value to their order-to-cash (O2C) and procure-to-pay (P2P) business processes. We’ve partnered with over 6,000 companies since 1985 to transform their business communications digitally.

For instance, Luxasia, a renowned luxury retailer specialist, faced challenges when looking to establish a Shared Services Centre (SSC) in Malaysia - with the aim to centralise their accounting team and automate invoice processing. This was part of their plan to first set-up for their Headquarters in Singapore, thereafter expand the procurement system to all their subsidiaries in Asia. 

To address this, they partnered with Esker to streamline and simplify their workflow when it comes to procurement - instead of manually filing paper documents, it allowed them to raise a purchase requisition and trigger a workflow for approval of non-inventory items. This helped to improve the workflow approval time by four times faster and Esker’s system also creates and sends a corresponding Purchase Order automatically to the supplier. Thereafter, the receiver creates a goods receipt by entering the quantity received and the information is pushed to SAP. 

Our procurement software transformed their order process, with a significant shift from manual to automated order entries, leading to faster order processing and reduced turnaround times.

Additionally, our order management system further streamlined their operations. The result? Enhanced efficiency, reduced errors, and a more focused customer service team, ensuring a seamless order-to-cash cycle and an improved customer experience.

Learn more about how Esker’s procurement software helped Siemens Healthineers go digital.

FREQUENTLY ASKED QUESTIONS ABOUT PROCUREMENT SOFTWARE IN SINGAPORE

What are the key benefits of using procurement software in Singapore?

As a global business hub, Singapore demands cutting-edge tools for companies to thrive. Procurement software uniquely positions businesses in the country to navigate its competitive landscape by automating compliance with local and international regulations, streamlining operations, enhancing efficiency, driving cost savings, and improving customer satisfaction. 

For instance, Palmer Holland, a specialty chemical and ingredient distributor, aimed to streamline its manual processes including customer inquiries and order management to support company growth without increasing staff. 

By partnering with Esker, Palmer Holland enhanced its procurement processes with AI-driven solutions for efficiently managing customer inquiries, orders, and collections. This strategic move significantly streamlined their handling of a large volume of monthly customer requests and optimised their receivables management practices. This development led to a substantial increase in operational efficiency and customer autonomy, evidenced by the facilitation of approximately S$1.3 million (US$1 million) in self-managed transactions, showcasing the partnership's success in improving business operations and customer satisfaction.

Learn more about how Palmer Holland scaled their business with Esker.

What features are essential for digital procurement software in Singapore?

Key features to look for in a digital procurement software in Singapore include compliance with local regulatory standards, integration with Singapore’s e-invoicing network (Peppol), multi-currency support for global transactions, robust supplier management to leverage the country’s trade networks, analytics for cost-saving insights, and sustainable procurement options to align with Singapore's green initiatives, enhancing operational efficiency and competitive advantage.

What are the different types of procurement software available?

Procurement software streamlines the sourcing, purchasing, and payment processes within organisations. 

There are five common types: 

Accounts Payable Software: Automates payments and monitors bills. 
Procure-to-Pay (P2P) Software: Focuses on the entire procurement cycle from ordering to payment.
Source-to-Pay (S2P) Software: Covers the journey from sourcing goods to final payment.
Purchasing Software: Optimises the procurement cycles, from selection to payment.
Request for Proposal (RFP) Software: Manages and automates proposal solicitations and responses.

Are there any government grants or incentives available for adopting procurement software in Singapore?

Yes, Singapore offers incentives like the Productivity Solutions Grant (PSG) and Enterprise Development Grant (EDG) for businesses adopting technological innovations, such as procurement software. These grants aim to boost productivity and innovation, aligning with Singapore's Smart Nation vision by encouraging digital adoption. The PSG, for instance, covers up to 50% of qualifying costs, supporting the integration of digital tools????.

How should I ready my Singaporean company to adopt Esker smart procurement solutions?

To prepare your Singaporean company for Esker's smart procurement solutions:

  1. Start with a digital readiness assessment, focusing on your current procurement processes and IT infrastructure.
  2. Ensure staff are trained in digital literacy and change management.
  3. Aligning with Singapore's digital economy goals, integrate Esker with existing systems for seamless data flow, prioritising cybersecurity and regulatory compliance.

How will Esker’s automated procurement software handle disputes and discrepancies?

Esker Singapore’s automated procurement software addresses disputes and discrepancies by leveraging built-in analytics and reporting tools for real-time transaction visibility. It automates the tracking and matching orders, deliveries, and invoices to identify inconsistencies. The system can trigger alerts when discrepancies arise, enabling prompt investigation and resolution. It facilitates stakeholder communication and maintains an audit trail for transparency and compliance.

How do I integrate my suppliers’ data with my Esker SG automated procurement software?

To integrate your suppliers' data with Esker SG’s automated procurement software, first, ensure your suppliers' systems can export data in a compatible format. Utilise Esker's API or electronic data interchange (EDI) capabilities for seamless integration, allowing for real-time data exchange. Prioritise key data fields like product information, pricing, and inventory levels. Coordinate with your IT team and Esker’s support for a smooth transition, ensuring data integrity and compliance with Singapore's data protection laws.

FREQUENTLY ASKED QUESTIONS ABOUT PROCUREMENT SOFTWARE IN MALAYSIA

What are the benefits of using e-procurement software in Malaysia?

Adopting e-procurement software in Malaysia significantly streamlines procurement processes, enabling businesses to efficiently manage purchases and supplier relationships. It automates transactions and documentation, ensuring accuracy and compliance with the country’s specific tax laws and business regulations. Moreover, it aids in identifying the best suppliers through transparent and efficient vendor management processes, which is crucial for leveraging Malaysia's strategic position in Southeast Asia to enhance cross-border trade.

Consider the case of Swinburne University's Sarawak campus – previously burdened by manual, paper-based purchasing procedures, they faced challenges like prolonged delays, lack of invoice tracking, and vendor dissatisfaction. After adopting Esker Malaysia’s smart procurement solutions, the campus witnessed a transformation. Their P2P processes were accelerated, manual data entry was reduced, and they achieved an impressive 80% in cost savings. 

Additionally, the system's cloud-based nature facilitated remote work, proving invaluable during challenging times. This case underscores the tangible benefits and adaptability of procurement software in diverse scenarios.

Delve into more details about how Esker Malaysia improved Swinburne University Sarawak Campus’s procurement process.

What features are essential for e-procurement software in Malaysia?

Essential features for e-procurement in Malaysia include GST compliance, multi-currency support with a focus on the Ringgit, integration with local financial systems, Bahasa Malaysia and English language options, streamlined vendor management, transparent tendering processes, and robust data security measures.

Does Esker’s procurement software comply with Malaysian accounting standards and regulations?

Yes, Esker's procurement software is fully compliant with the latest regulatory requirements, including those set by Malaysia's Inland Revenue Board for Malaysian accounting standards and PEPPOL for global e-invoicing standards. Esker's commitment to compliance is supported by its global e-invoicing capabilities, ensuring adherence to international and local regulations through features like e-signatures, audit trails, and data protection, aligning with standards such as ISO 27001:2013 and GDPR for data security??????.

How does Esker's e-procurement in Malaysia handle Goods and Services Tax (GST)?

Esker’s e-procurement software in Malaysia is designed to streamline the Goods and Services Tax (GST) process as part of its comprehensive accounts payable automation. By leveraging AI-driven data capture and touchless processing, the software ensures accurate GST handling by automating the capture and classification of invoice data, including GST components.

Is there a multi-language option on Esker’s e-procurement software?

Yes, Esker's e-procurement software supports multiple languages, making it a versatile choice for global companies, including Malay for businesses operating in Malaysia. This multilingual support enhances usability for diverse teams and ensures that businesses in Malaysia and beyond can utilise the software in their preferred language.

How does procurement software help with e-invoicing compliance in Malaysia?

Procurement software enhances e-invoicing compliance in Malaysia by automating adherence to local tax laws and regulations. It integrates GST calculations and ensures accurate reporting, facilitates seamless transactions in Malaysian Ringgit, and maintains audit trails for legal compliance. This automation reduces errors, ensures regulatory compliance, and simplifies audit processes.

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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Esker Malaysia is your trusted source for streamlining business document processes. We incorporate innovative software and expert solutions to integrate seamlessly with your existing systems and workflow.
Our extensive suite of solutions ranges from Source-to-Pay, Order Processing, Accounts Payable, Cloud Platforms and many more – equipping every business with the right technology!

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